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- Collections are available from our trading address, please be aware 48hrs notice is required for all collections. 
 
- Full payment is required upfront on all collections via either debit card or via Paypal. (paradiseparties2016@outlook.com) 
 
- for venue dressing parties a 50% NON REFUNDABLE deposit is required upfront & remaining balance to be cleared no later than 2 weeks prior to your event. 
 
- For all other balloon deliveries payment is required upfront in full either via debit card or via Paypal (paradiseparties2016@outlook.com) 
WE DO NOT ACCEPT CASH ON DELIVERY OR ON COLLECTIONS. 
 
- All balloons are your responsibility once collected or we've delivered. 
 
- We advise someone to be at your venue at the requested delivery time to check the balloons. We can't offer any guarantee if balloons are left unattended. 
 
- All balloons are inflated in advance to ensure there are no faults. 
 
- In the unlikely event of a fault please bring the balloon back to us for inspection where if a fault is found a exchange will be made. 
 
 
- As a loyal member of bapia - Paradise Parties Ltd are fully insured across the balloon & party supplies industry. 
 
- All of our staff are fully trained with years of experience. 
 
- While we are at your venue feel free to ask us any questions or tell us if you would like any displays moving. 
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