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- Collections are available from our trading address, please be aware 48hrs notice is required for all collections. 
 
- Full payment is required upfront on all collections via either debit card or via paypal. (paradiseparties2016@outlook.com) 
 
- for venue dressing parties a 50% NON REFUNDABLE deposit is required upfront & remaing balance to be cleared no later than 2 weeks prior to your event. 
 
- For all other balloon deliveries payment is required upfront in full either via debit card or via paypal (paradiseparties2016@outlook.com) 
WE DO NOT ACCPT CASH ON DELIVERY OR ON COLLECTIONS. 
 
- All balloons are your respnsibility once collected or we've delivered. 
 
- We advise someone to be at to be at your venue at requested delivery time to check the balloons,we cant offer any guarantee if balloons are left unnatended. 
- All balloons are inflated in advance to ensure there are no faults. 
 
- In the unlikly event of a fault please bring the balloon back to us for inspection where if a fault is found a exchange will be made. 
 
Balloon tips & estimated float times 
Latex Balloons 8-12hrs  
Bubble balloons 6-10 days 
Foil balloons 3-5 days 
 
- Do not store in vehicles overnight or for long periods on sunny days  
 
- Avoid repetitive pulling on strings or playing with balloons 
 
- Try to keep balloons at room tempreture whenever possible 
 
- Keep out of direct sunlight  
 
- On Personalised baloons the txt will wrinkle after a few days (this is normal) 
 
- Your balloons may look deflated if we arrive on cold days (this is normal they will expand once warmed inside) 
 
- As a loyal meber of bapia - paradise parties ltd are fully insured across the balloon & party supplies industry. 
 
- All of our staff are fully trained with years of experience. 
 
- While we are at your venue feel free to ask us any questions or tell us if you would like any displays moving. 
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