- Collections are available from our trading address, please be aware 48hrs notice is required for all collections.
- Full payment is required upfront on all collections via either debit card or via Paypal. (paradiseparties2016@outlook.com)
- for venue dressing parties a 50% NON REFUNDABLE deposit is required upfront & remaining balance to be cleared no later than 2 weeks prior to your event.
- For all other balloon deliveries payment is required upfront in full either via debit card or via Paypal (paradiseparties2016@outlook.com)
WE DO NOT ACCEPT CASH ON DELIVERY OR ON COLLECTIONS.
- All balloons are your responsibility once collected or we've delivered.
- We advise someone to be at your venue at the requested delivery time to check the balloons. We can't offer any guarantee if balloons are left unattended.
- All balloons are inflated in advance to ensure there are no faults.
- In the unlikely event of a fault please bring the balloon back to us for inspection where if a fault is found a exchange will be made.
- As a loyal member of bapia - Paradise Parties Ltd are fully insured across the balloon & party supplies industry.
- All of our staff are fully trained with years of experience.
- While we are at your venue feel free to ask us any questions or tell us if you would like any displays moving.